1. Introduction
At AirStaySolutions, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and travel preferences when booking a consultation.
- Payment Information: Collected and processed securely through third-party payment gateways. We do not store your credit/debit card details.
- Usage Data: Information about your interaction with our website, including pages visited, time spent, and browser type.
- Cookies and Tracking: We use cookies to enhance your browsing experience and track website usage patterns.
3. How We Use Your Information
Your information may be used for the following purposes:
- To schedule and deliver travel consultation sessions
- To provide customer support and respond to inquiries
- To improve our website and services
- To send booking confirmations, service updates, and promotional messages (if opted in)
- To comply with legal or regulatory obligations
4. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Travel Partners: For fulfilling your bookings as part of our consultancy services
- Payment Processors: For handling secure online transactions
- Legal Authorities: If required by law or for protecting our rights
5. Data Retention
We retain your information only as long as necessary to provide services and fulfill legal obligations. You may request the deletion of your data at any time by contacting us.
6. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no online method of transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Withdraw consent or unsubscribe from emails
- Lodge a complaint with a data protection authority (if applicable)
To exercise these rights, email us at teamairstaysolutions@gmail.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.